Like everyone on Substack, I’ve been thinking a lot about AI this week.
Partly because I’ve been invited to moderate a panel in New York at the British Consulate and need to figure out which topics to surface. Partly because I keep experimenting myself - lately with knowledge graphs built from PSFK data to see how they can bias AI systems toward better, …
When AI Learns To Do What We Do
A study of emerging trends show how artificial intelligence is reshaping the way retailers & brands run and interact with their customers + we explore who will be doing the work - us or the robots?
