Week ®

JAN 11-15, 2021

Reframe the Future: Now in its third year, Retail Innovation Week aims to host inspiring conversations and talks that help executives realize opportunities for retailers and brands in this new era.

Session Spotlight
Join PSFK researchers and pioneers from leading retailers and brands to hear firsthand how stores can be transformed into an operational advantage and CX differentiator.
Join experts at leading solution providers and agencies to learn how companies are leveraging existing back-end systems to meet new consumer needs while implementing key upgrades for today’s tech-enabled store shopping
Join experts at leading solution providers and agencies to learn how established enterprises, standout startups, and individuals alike are filling crucial gaps, supporting communities, and building trust
Event Themes
Next-Gen Digital Commerce -
The New Role of the Store -
Retailing with Purpose -
Workshops & Masterclasses -
This day of talks will explore how to build ecommerce experiences that surpass expectations, highlighting the new sales channels, enhanced customer experience capabilities and hyper-personalization strategies redefining what online retail can do
All Next-Gen Digital Commerce Events
This day of talks deep-dives into ways brick-and-mortar retailers can enable more agile physical environments, operational resiliency and next-gen activations in a new era of store shopping
All The New Role of the Store Events
This day of talks will present insights & strategies for companies to lead with compassion, exploring how brands can invest in inclusivity, sustainability & social good to engage and represent consumers
All Retailing with Purpose Events
Industry experts share strategic advice and practical recommendations
All Workshops & Masterclasses Events
In Good Company
Join market leaders and change markers from brands, retailers, agencies and solution providers to learn, build relationships and do business.

  • 3M
  • 7-Eleven
  • Adidas
  • Amazon
  • Apple
  • Audi
  • Bacardi
  • Bank of America
  • Bayer
  • Best Buy
  • BMW
  • Bose
  • Chippotle
  • Citi
  • Coach
  • Converse
  • CVS
  • Delta
  • Disney
  • Estee Lauder
  • Facebook
  • General Mills
  • Google
  • Gucci
  • Ikea
  • Intel
  • Johnson
  • JPMorgan
  • Kohls
  • Loreal
  • Lowes
  • Lululemon
  • Macys
  • Mastercard
  • Mattel
  • Mcdonalds
  • Mercedes
  • Microsoft
  • MoetHennessy
  • Nespresso
  • Nestle
  • Nike
  • PayPal
  • Petco
  • Pizza Hut
  • Procter and Gamble
  • Shiseido
  • Starbucks
  • Subway
  • Target