Retail Innovation Week by Piers Fawkes

Retail Innovation Week by Piers Fawkes

Tomorrow: The Human Agent Presentation

PSFK & Retail Innovation Week founder Piers Fawkes presents new thinking around employee enhancement, the future of work and brand & retailer innovation.

Retail Innovation Week's avatar
Retail Innovation Week
Jul 14, 2026
∙ Paid

On 2 upcoming dates, I’ll be providing an online talk that explores an emerging shift: employees becoming Human Agents, AI agents built from real people that hold their expertise and can act on it.

Brands and retailers have always struggled to retain and leverage the knowledge inside their own people. Every wiki and knowledge base ever built died the sam…

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