Retail Innovation Week by Piers Fawkes

Retail Innovation Week by Piers Fawkes

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Retail Innovation Week by Piers Fawkes
Retail Innovation Week by Piers Fawkes
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Retail Innovation Week

Researched by Piers Fawkes and the PSFK iQ team

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Retail Innovation Week
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Piers Fawkes
Jan 12, 2024
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PSFK Macro Analysis: Retail Innovation Landscape

January 2024

Current trends in retail innovation revolve around five main themes.

  1. The first, innovation in delivery and fulfillment, sees companies using technology and unique measures - like drone delivery and AI-enabled carts - to streamline and enhance their delivery process.

  2. The customer experience is b…

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