Retail Innovation Week
Researched by Piers Fawkes and the PSFK iQ team
PSFK Macro Analysis: Retail Innovation Landscape
January 2024
Current trends in retail innovation revolve around five main themes.
The first, innovation in delivery and fulfillment, sees companies using technology and unique measures - like drone delivery and AI-enabled carts - to streamline and enhance their delivery process.
The customer experience is b…